Your Privacy Is Our Responsibility

123k's Privacy Policy — Your data is completely safe

This page explains in plain English how your personal data is collected, why it is used, and how securely it is stored. At 123k, your privacy always comes first.

Last Updated: January 1, 2026
256-bit
SSL Encryption
0%
Selling data to third parties
24/7
Security Monitoring
GDPR
Compliance with International Standards
1

Introduction & Scope

Welcome to 123k.wine. We understand how valuable your personal data is to you. That is why 123k's privacy policy was built around one goal — keeping every piece of your information completely secure and ensuring you always know how it is being used.

This privacy policy applies to the 123k website, mobile app, and all related services. By creating an account or using the site, you agree to this privacy policy.

We follow international data protection standards. Your data will never be misused at 123k — that is our commitment.

Please remember: This policy is written in plain English so every player can understand it easily. If anything is unclear, feel free to ask our support team.

2

What Data We Collect

123k only collects information that is strictly necessary to deliver our services, ensure security, and meet legal obligations. We never ask for data that is excessive or irrelevant.

Type of Information Example When it is collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At account registration
Financial Information Mobile Banking/Nagad number, transaction history During deposits and withdrawals
Technical Information IP address, device type, browser While using the platform
Gaming Information Game history, bet amounts, wins and losses While playing games
Contact Log Support Conversations When you use our customer service

Please note: 123k never stores your full payment card number or bank password. All payment processing is handled through fully encrypted methods.

3

How Your Information Is Used

123k uses your data strictly for specified, legitimate purposes. Any misuse or unauthorized use of your information is completely against 123k's policies.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To ensure platform security and prevent fraud.
  • To meet legal obligations and comply with regulatory requirements.
  • To recommend games and provide personalized offers based on your preferences.
  • To provide customer service and support.
  • To ensure responsible gaming and identify signs of problem behavior.
  • To improve the platform and develop new features (using anonymized analytics).
4

How long is your data retained

123k only retains your data for as long as necessary. Your information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Financial transaction records: at least 5 years after account closure (as required by law).
  • KYC verification documents: up to 5 years after account closure.
  • Gaming history: up to 2 years after account closure.
  • Technical logs (IP, device): retained for a maximum of 90 days.
  • Support conversations: up to 1 year.

Your controls: Once the retention period expires, your data is automatically deleted from our servers or anonymized.

5

Who your data is shared with

123k never sells your personal data or shares it with advertisers. In limited cases, specific information may need to be shared with trusted third parties to deliver our services.

  • Payment processors: Mobile Banking, Nagad, Rocket — only the information required to complete transactions.
  • Identity verification services: Licensed verification providers for the KYC process.
  • Security & fraud prevention agencies: To ensure the security of the platform.
  • Government Authorities: Where required by a court order or legal obligation.

Our Clear Commitment: 123k never shares or sells your personal data to third parties for marketing or advertising purposes.

6

Cookies & Tracking Technologies

123k uses cookies and similar technologies on its website and app to make your browsing experience smoother and more personalized.

  • Essential cookies: Essential for the site to function properly. These cannot be disabled.
  • Analytics cookies: To understand site usage statistics (anonymous data).
  • Preference cookies: To remember your language, theme, and settings.
  • Security cookies: For login session security and fraud detection.

You can manage or disable most cookies through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

7

Your Data Rights

123k believes you should have full control over your data. That is why we provide you with the following rights:

  • Right to access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to erasure: Under certain conditions, you may request that your data be deleted.
  • Right to restrict processing: In some cases, you may request that the use of your information be restricted.
  • Right to data portability: You can request a copy of your data at any time.
  • Right to object: You may opt out of marketing communications at any time.

How to apply: To exercise any of your rights, email us at [email protected] or reach us via live chat. We typically respond within 30 days.

8

Protection of Minors' Data

123k strictly does not provide services to anyone under the age of 18. We never knowingly collect data from minors.

If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted.

A note to parents: If you suspect your child is using 123k, contact us immediately at [email protected]. We will take prompt action.

9

Security Measures

123k uses industry-leading security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) support.
  • Automatic alerts and account lock upon detection of suspicious login activity.
  • Regular security audits and penetration testing.
  • Data backup and disaster recovery planning.

You can help too: Use a strong password, keep 2FA enabled, and report anything suspicious to us right away.

10

Third-Party Links & Services

123k works with a select group of trusted third-party providers to operate the platform. Every partner is contractually bound to uphold our strict privacy standards.

Information shared with third parties is limited and used solely to deliver specific services. They are not permitted to use your data for their own purposes.

11

Privacy Policy Updates

123k may update this privacy policy as needed. For significant changes, you will be notified in advance via email or an in-platform notification.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Tips: Make it a habit to review this page from time to time, especially when you receive a notification.

12

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, our dedicated privacy team is always ready to help.

  • Live Chat: Available 24/7, with an average response time of just 2 minutes.
  • Email: [email protected] (typically responded to within 24 hours).

Warning: 123k will never ask for your password, full card number, or OTP via email or phone. If you receive such a request, please contact us immediately.

Why your Privacy Protected

We do not just make promises — we prove it. See here how we protect your data in practice.

Military-Grade Encryption

We use 256-bit AES encryption — the same technology trusted by the world's leading banks. Every piece of your data is fully protected.

Your data is never sold

123k never sells your personal data to advertisers or third parties. Your information is used solely to provide services to you.

Full Control in Your Hands

You have the full right to view, correct, delete, or download your data. Simply contact us at any time.

Adherence to International Standards

123k complies with GDPR and international data protection standards. Our privacy policy is built on globally recognized best practices.

24/7 Security Monitoring

Our security team monitors systems 24 hours a day, around the clock. Any suspicious activity is acted on immediately.

Policy Written in Plain Language

Our privacy policy is written in plain English, free of legal jargon, so every player in Bangladesh can easily understand it.

About Privacy FAQ

Here are answers to the most frequently asked questions from our players.

No, never. 123k does not sell your personal data to any third party, advertiser, or organization. Your information is used exclusively to provide services, ensure security, and meet legal obligations.

Your data is protected with 256-bit AES encryption — one of the most powerful encryption methods in the world. All data transfers use SSL/TLS protocols, and our servers are under 24/7 security monitoring.

Yes, you can exercise your "right to be forgotten." However, certain data (such as financial transaction records) must be retained for a specified period due to legal obligations. To submit a deletion request, contact us at [email protected].

You can still use the site with most cookies disabled, though login sessions, language preferences, and some security features may not function properly. Essential cookies are required for the site's core functionality.

Upon account closure, most data is deleted or anonymized. For legal purposes, financial transaction records are retained for up to 5 years and KYC documents for 5 years. After that, all data is permanently deleted.

Yes. In the event of a security breach where your data is at risk, we will notify you at your registered email address with full details as quickly as possible in accordance with legal requirements, and take all necessary protective measures.
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